shanemason687 Junior Member
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| ISO 20000 CERTIFICATION (21st Sep 24 at 6:35am UTC) ISO 20000 CERTIFICATION | | ISO 20000 certification is an international standard for IT service management. It provides a framework to ensure that the goods and services provided by an organization meet customer needs, industry best practices, international standards, and legal requirements. ISO 20000 certification focuses on process improvement and continual improvement of the quality of IT services through the effective use of people, technology, processes and resources.
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